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Terms & Conditions

 

Privacy Policy
Caledonian Kilts promise to respect your privacy! We will never send you unsolicited ‘junk’ email, or share your data with anyone else. If you have any concerns at all please  CONTACT US

 

Privacy Statement
Caledonian Kilts are committed to protecting your privacy. We promise to keep all the information that you share with us private and confidential. We will only collect personal information from customers to process an order and for billing purposes to enable us to provide a personal and customised shopping experience. We do not share your information with any other parties.

 

Privacy Policy Changes
Any changes to this policy will be displayed on our website

 

Updating Personal Information
If your personal information changes or you no longer desire our service, we will correct or update any personal information you have previously provided to us. Send us an email to sales@caledoniankilts.co.uk
You can also change your personal information using the site menu and log on to Your Account
Caledonian Kilts complies fully with European Data Protection law which requires “Member States to protect the fundamental rights and freedoms of natural persons, in particular their right to privacy with respect to the processing of personal data”, as implemented by the UK parliament in the 1998 Data Protection Act (DPA). Caledonian Kilts complies with European principles of data protection.
Caledonian Kilts are the owners of all information collected on our website site. We will not sell or share this information In order to use some facilities on this website; a user must first complete a registration process. During registration a user is required to give their contact information (such as name and email address). This information is used to contact the user about the services on our site for which they have expressed interest.
We request information from the user on our order forms. Here a user must provide contact information (like name and shipping address).
This information is used for billing purposes and to delivery of customer’s orders. If we have trouble processing an order, this contact information is used to get in touch with the user. This information may be stored and used for the use of customer service representatives providing users with the service they require.

 

Newsletter
To subscribe to our newsletters, we will ask for contact information such as name and email address.

 

Security

Caledonian Kilts will take every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line by our practices as well as UK and European law. When you are asked for information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry – SSL. We use SSL encryption to protect sensitive information online, we also protect user-information off-line. All of our users information is restricted to our employees , only those who need the information to perform a specific job are granted access to your personal identifiable information. ALL employees are kept up-to-date with security and privacy practices and are reminded about the importance we place on privacy this is to ensure our customers information is protected.

If you have any questions about the security at our website, you can send an email to enquiries@caledoniankilts.co.uk However, we reserve the right not to reveal detailed information about our security measures, since this might itself compromise our security.

 

Notification of Changes
Should we decide to change our privacy policy we will display these changes on our website.

Under the Distance Selling Regulations, you have a right to cancel your order for any item purchased on this website for a full refund. This does not apply to items personalised or made to your specification.  Items such as MTM kilts and jackets that, by reason of their sizing and specific specifications, cannot be returned;

To cancel, you can email us or write to us (see ‘contact us’ for details) by the end of the fourteenth working day** after the day on which you receive your item(s), quoting your order number. You must take reasonable care of the item(s) and must not use them. Item(s) may be returned to Caledonian Kilts  Only/  In the event of an item being unsuitable for its purpose, or being of a lesser quality than that which is advertised, Caledonian Kilts will be liable for any postage charges incurred.  Otherwise, you are liable for all postage charges.

You may cancel an order for services in the same way, by the end of the seventh working day** after the day on which you purchase the service, unless the services begin sooner. You may not cancel transport/delivery services which occur on a specific date.

If you have an Internet order query, call 01592 755720 or email, enquiries@caledoniankilts.co.uk