You have 28 days, from the date of shipment to evaluate your purchase. Provided it has not been used or worn (other than to try on for size) and no labels have been removed, you may return it in its original packaging for a full refund, or exchange.
This applies to all goods apart from any garment MADE to ORDER (e.g. most tartan products and including cut fabrics) which will be refunded or exchanged if faulty or not as advertised on our site. Made-to-order items include most goods available in a large range of materials (e.g. tartans). This does not affect your statutory rights.
Please note that we will refund our original shipping charges or the costs of your return (e.g. postage or re-import duties) only if the goods are in some way faulty. For other returns you will be responsible for all return costs, including any re-importation duties or other taxes. We can only refund by the same method used for purchase.
Please note that all transactions are in UK Pounds Sterling. Refunds will be as originally charged in UK pounds. Currency rates may have gone up or down in the meantime. So the sum refunded to your card in a foreign currency may be greater or lesser than that originally deducted, in line with exchange rate movements since. This is entirely out with our control.
Important: if you do wish to return an item, please contact us first to arrange this before sending it.